Refund Policy for TastyCart App:
We at TastyCart are committed to providing the best quality products and services to our customers. However, in case you are not satisfied with your order, we have the following refund policy in place:
Food Delivery: a. No Refund Policy: Once the food has been delivered to the customer, no refund will be provided. b. If there is an issue with the quality of the food, the customer can contact our customer support team within 30 minutes of delivery. We will investigate the issue and if found valid, we will offer a replacement or refund.
Grocery Delivery and E-commerce: a. Refund Policy: If there is an issue with the quality of the product or if the wrong product has been delivered, the customer can contact our customer support team within 2 hours of delivery. We will investigate the issue and if found valid, we will offer a replacement or refund.
Delivery Fees: a. We charge delivery fees based on the distance between the store and the customer's location, up to 7 INR per km. These fees are non-refundable.
Note: In case of any disputes, our decision will be final.
Thank you for choosing TastyCart. We look forward to serving you.
